Heritage Intermediate Reports

Having spent nearly 2 years using Heritage as my LMS, I needed to get more out of it. Going on the intermediate reports course has hopefully helped me do that. Firstly it has given me a much better understanding of the syntax used in the reports and secondly, I can immediately see potential benefits for providing a better service and to help justify what the LRC does.

The training took place in IS Oxford's amazing headquarters The Chapel and as there were only 3 trainees, we all got a lot out of it. In addition to the reports training, the questions asked by the delegates has taught me even more. I now know that I can get a snapshot of my live data to practice on, that I can use the audit logs (as a last resort) to help sort problems and that I can set the system to ignore or include specific things.

I knew that Heritage was a powerful system that can be customised to individual library needs but until this training session, I had no idea how much tailoring can be done. I suspect that even this new knowledge is only the tip of the iceberg. So now what?

Work my way through the booklet provided at the session to consolidate my knowledge. Hopefully write the report that my Senior Librarian is after and then start applying my new knowledge to help determine priorities and work (especially for up coming summer jobs?).